Kankakee County pilot map

My utility bill is behind. What do I do next?

Take four small steps. This map helps you organize your next questions—it does not guarantee eligibility, funding, or service restoration.

If you are in immediate danger, have a medical emergency, or cannot stay safe, call 911 now.

Step 1 of 4

Answer what you know. You can go back anytime.

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A few quick questions

Is your service currently off?

Choose the answer that is closest to what is happening right now.

Keep the map honest

Know a resource or need help updating this map?

Families, service providers, and community partners can flag missing details, changes, or a better next step. We will review submissions before publishing anything.

Please do not include account numbers, Social Security numbers, or private medical details.